Our Valued Customers, The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers. We thank you for your cooperation and wish you good health. ESKADENIA Software Team
Telecom Operators are evolving to become Digital Service Providers, generating revenue from more than just CDRs. Thus, the need for automating operations and business processes is of the highest priority now more than ever. The need for digital billing and charging systems that can handle any type of service-generated revenue and facilitate a diverse customer base is crucial to becoming a Digital Service Provider.
The aim is to seamlessly integrate into the communications value fabric that goes beyond the standard supply chain or simple value chain. By welcoming the progress of Telecom advancements, it is time to adapt to the market needs and the changing trends, therefore, a new way of running the Telecommunication sector is a must.
ESKADENIA Software’s comprehensive Convergent Billing and Customer Relationship Management features address multi-service operators such as 5G, LTE, GSM, GPRS, CDMA, WiMAX, VoIP, ISP and fixed networks.
Product Catalog
Marketing Campaigns
Order Management
Workforce Management
Customer Onboarding
Provisioning
Digital CRM
Self-care
Voice of Customer
Case Management
Customer Insight
Customer Notifications
Mediation Gateway
Digital Charging
Digital Billing
Interconnect
Roaming
E-Vouchers
Digital Wallet
Payment Switch
Dunning & Collections
Dispute Management
Legal Matters
Inventory