Our Valued Customers, The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS. Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible. We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding. ESKADENIA Software Team
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Fulfilling everyday business tasks requires generating and utilizing a considerable amount of valuable documents and data. Traditional methods of managing a growing body of documents often demand increasing investments of time and effort. And as an organization expands, its body of documents can become increasingly cumbersome and unnavigable. An effective document management system is one that keeps all forms of content easy to organize and retrieve, regardless of library size. Maximizing the accessibility and utility of information enhances an organization’s ability to embrace the full advantages of today’s progressively advanced technological solutions. By implementing a flexible management platform, you can mobilize your content and data to help you meet operational challenges, drive sustainable growth and achieve your business objectives. ESKA® DOCS is a dynamic document management system that empowers you to store, organize, track, modify and distribute documents quickly and reliably. Functioning as a web based and multilingual digital transformation software, ESKA DOCS handles all your organizational content and consolidates both your digital and paper files onto a unified electronic solution. Keeping your documents fluid with ESKA DOCS transforms them from being an administrative burden into a valuable organizational asset.
Digitally transform your content
Keep everybody on the same page
Find what you need when you need it
Establish a digital base for workflow
Extract electronic benefits amidst paper-based relations
Control documents’ security and access
ESKA® DOCS storage, searching and retrieval enables you to archive documents and data with paperless ease, so your team can access the information they need quickly. Traditional filing systems can become all but unnavigable for massive document libraries, as file structures become increasingly brittle and spread out. ESKA DOCS simplifies this using a flexible and visually clear layout of cabinets, folders and subfolders organized according to your business requirements. ESKA DOCS uses algorithm-based indexing to make content within documents searchable. Users can also assign keywords to any document, allowing them to find these documents using the assigned keywords. ESKA DOCS’ retrieval system is additionally equipped with multi-lingual functionality and optical character recognition (OCR), enabling in-text word search in addition to other search tools including file subject, keyword, index key, reference number and document creation date. In addition to its Recycle Bin feature, ESKA DOCS lets you responsibly dispose of your old documents in confined yet retrievable folders, ensuring that you keep clutter out of your vital functions while maintaining compliance in the places you do business Fulfil your recruitment needs
A powerful inward/outward module deploys ESKA® DOCS’ storage and retrieval capacities on a single correspondence hub, facilitating your need to share documents between team members and external business partners. The inward module handles incoming documents such as emails, faxes or scanned files. Users can automatically route documents to the right individual(s) or any cabinet/folder based on predefined criteria. The outward module, on the other hand, can send letters through various media, such as normal post mail, fax and email, and can save them for future reference. Any modifications your documents and attachments undergo during correspondence are also backed up and searchable in the ESKA DOCS library. And to align with your preferences, the module can operate either as a standalone correspondence hub or also as an integrated add-on with your team’s Microsoft® Outlook accounts. The foundation for an effective workflow
ESKA® DOCS comes replete with the tools and features necessary to make digitizing your paper document library quick and straightforward. Among the more substantial obstacles companies face when transitioning to an electronic filing system is the perceivably substantial task of electronically replicating and re-organizing a large library of paper documents. ESKA DOCS provides you a subtle document-scanner modification and userfriendly application to “capture” and route your print documents to desired locations in your new ESKA DOCS library. ESKA DOCS lets you begin from what is familiar or convenient – for example, you can either begin by replicating your pre-existing paper-file structure electronically, or create a structure you prefer from scratch. ESKA DOCS subsequently captures your paper files and automatically organizes them into the cabinets and folders you determine, based on their template style and content. From here, any organization scheme you envision is just a few click-and-drags away. Digitally recreate your library
ESKA® DOCS creates a tiered authorization access feature that allows administrators to set ranked access to your organization’s cabinets, folders and documents. From upper-management down to role-specific teams and individuals, security indelibly impacts every dimension of the way you navigate your operations. ESKA DOCS meets your internal security requirements by letting you, the administrator, arrange tiered access for each cabinet, folder and document. Simultaneously, management can temporarily grant any employee access to otherwise restricted documents and folders, ensuring your team retains optimum flexibility for seeing tasks through. Increase confidence in your data’s security knowing that any data hosted on an ESKA DOCS server can be easily replicated and backed up off-site. And as a web-based application, your employees can access ESKA DOCS from a device’s browser anywhere in the world. Customize access for your entire workforce
The most powerful management systems extend their capacities into every work process your business performs. In addition to its standalone capabilities, ESKA® DOCS can seamlessly integrate with any ESKADENIA system, permitting the storage of all the uploaded attachments into pre-defined common storage cabinets for optimal document management operations:
ESKA DOCS also facilitates your document-management tasks within other ESKADENIA Enterprise systems, including: ESKA® Workflow, our powerful work-processes management system that pairs with ESKA DOCS to help you simplify and accelerate your organization’s paperless workflow environment. ESKA® CRM (Customer Relationship Management), our comprehensive software that provides CRM teams with updated financial information of accounts when responding to customers and tracks resulting revenues of marketing campaigns for future reporting. ESKA® IMS, our Incident Management System that enables you to standardize your management of customer claims and incidents.
ESKADENIA can further drive your business potential by linking your management systems with any of the following verticals: ESKA® Insures, our insurance management suite with general, health, life, travel and broker management software systems. ESKA® Academia, our education management software suite with complete systems for managing schools, universities, and training centres. ESKA® Carenet, our software suite of healthcare management systems. ESKA® IDBARA, our law firm management system with a comprehensive toolkit to manage legal contracts and activities. ESKADENIA Telecommunications systems such as ESKA Customer Care, Convergent Billing, Digital Charging, SIM Registration, Product Catalog, and VOC (Voice Of Customer).