ESKADENIA Business Continuity Plan Announcement, Open


Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Digital Billing

ESKA® Digital Billing enables real-time billing in telecommunication networks. It has a flexible and powerful convergent rating engine that gives network operators a competitive advantage to be market leaders in the telecommunications industry.

It provides an advanced system for the convergent billing of different services such as wireline, wireless and data networks.

This powerful system provides many rich and valuable features such as supporting convergent billing of different telecom services, supporting multi-billing cycles with different frequencies and grace periods, supporting different charging methods such as advance, arrear and one-time charging.

ESKA® Digital Billing enables telecom operators to manage their administrative and billing tasks effectively through the integration with other systems such as Customer Care.

Account Receivables

ESKA® Digital Billing provides many features such as invoice payments with different payment levels and policies in addition to handling offline payments. 
 
It features processing advanced payments, batch payments, instalments, manual invoices and fees.

Renewal Management

ESKA® Digital Billing provides real-time billing services in telecom networks. ESKA® Digital Billing manages the subscriber services and products life cycle by deducting the product and subscription fees to activate/deactivate these services with re-rental management capabilities.

 

Invoice Generator

ESKA® Digital Billing generates invoices based on different business criteria with a wide range of options and capabilities. It can integrate with any notification system and send the generated invoices by SMS or email to the customer.

ESKA® Digital Billing Invoice Generator integrates with ESKA® Docs to keep the generated invoices with the selected invoice format (PDF, Microsoft® Word, and Microsoft® Excel®)
  • Fast & rich bill generation
  • Payment monitoring and accounts receivable
  • Multi-billing cycle support
  • Integration with financial systems
  • Dynamic Taxation & configurable auto-renewal handling
  • Hybrid bill generation between corporate and individual
Our Customers
Our Customers
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